Welcome to Europe Asia Empire Company's privacy policy ("Privacy Policy" or " Policy”)
Europe Asia Empire Company Limited and its affiliates (collectively, “Europe Asia Empire Company Limited", "we" or "us") provide web-based solutions that link clients looking for certain services with service professionals who deliver these services. This Policy outlines our practices regarding the collection, storage, usage, processing, and disclosure of personal data in connection with your access, use, or interaction with our website located at www.no1serviceapp.com or our mobile application Europe Asia Empire Company Limited' (collectively, "Platform") or your use of products or services provided by Europe Asia Empire Company Limited on or through the Platform (collectively, the "Services"). The services provided to you by service professionals on or via the Platform are referred to as " Professional Services" in this Policy.
We are devoted to preserving personal data and respecting your privacy at Europe Asia Empire Company Limited Business. We gather and otherwise handle some data about you in order to provide you with access to the Services or Professional Services. This Policy describes how we collect, handle, and utilize personal information about you.
Please keep in mind that, unless otherwise stated in this Policy, capitalized words shall have the same meaning as described in our T erms and Conditions, which may be found at www.no1serviceapp.com. Please read this Policy in conjunction with the Terms.
By using the Platform or Services, you acknowledge that you have read and comprehended this Policy and the processing activities specified in it.
1. BACKGROUND AND KEY INFORMATION
(a) Applicability of this Policy:
This Policy applies to individual end users who access or use the Platform and/or Services, as well as those who use or acquire Professional Services in any other way. T o prevent ambiguity, references to "you" throughout this Policy relate to an end user of the Platform.
(b) Third-Party_Services
The Platform may include connections to third-party websites, plug-ins, services, and apps (collectively referred to as "Third-Party Services"). By clicking on those links or activating those connections, you may give third parties permission to collect, distribute, or otherwise handle data about you. We do not control or promote these Third-Party Services and are not liable for their privacy policies or personal data processing. We advise you to read the privacy policies of third-parties when you leave the Platform or use third-party links or Third-Party Services through the Platform.
2. PERSONAL DATA THAT WE COLLECT
(a) We gather many sorts of personal information about you. This includes, but is not limited to, the following:
(I) Contact Information, which includes your postal or home address, location, email addresses, and cell phone numbers.
(ii) Identification and Profile Data, which includes your name, username, or other similar identifiers, picture graphs, and gender.
(iii) Marketing and Communications Data, which includes your address, email address, information posted in service requests, offers, wants, feedback, comments, pictures, and discussions in our blog and chat boxes, responses to user surveys and polls, preferences for receiving marketing communications from us and third parties, and communication preferences. When you contact with support experts through the Platform, we also collect your chat and phone data.
(iv) T echnical Data, which includes your IP address, browser type, internet service provider, operating system details, access time, page views, device ID, device type, domain name, frequency of visiting our website and using the Platform, website and mobile application activity, clicks, date and time stamps, device metadata, location data, and other technology on the devices you use to access the website, Services, and Platform.
(V) Transaction Data, such as information of the Services or Professional Services you have used, as well as a limited amount of your credit or debit card data for monitoring transactions supplied to us by payment processors, and UPI IDs for payment processing.
(vi) Usage Data, which includes information about how you use the Services and Professional Services, your activity on the Platform, booking history, user interests, time spent on the Platform, and other statistics regarding the mobile application's user experience. We also collect, utilize, and distribute de-identified or aggregated data for any purpose, such as statistics or demographic data. De-identified or aggregated data may be produced from personal data, but it is not personal data since it does not identify your identity directly or indirectly. Nevertheless, if we combine or link such data with personal data in such a way that it may be used to directly or indirectly identify you, we recognize the combined data as personal data and handle it in accordance with this Policy.
(c) What if I refuse to disclose my personal information?
We may be unable to deliver the Services, react to your messages, or operate under a contract (such as the T erms) if you fail to supply personal data when required (for example, to provide you with the Services).
3. HOW DO WE COLLECT PERSONAL DATA?
We acquire personal data from and about you through a variety of means, including:
(a) Direct Interactions. When you engage with us, you give us with personal information. This includes any personal information you supply when you:
(i) open and/or update an account or profile with us;
(ii) use our Services or engage in other activities related to the Services;
(iii) participate in a promotion, user poll, or online surveys;
(iv) request marketing or other communications be sent to you; or
(v) report a problem with the Platform and/or our Services, provide feedback to us or a service professional, or contact us.
(b) Automated technologies or interactions. For example, each time you access the Platform or use the Services, we will collect the T echnical Data and Usage Data stated above automatically. Cookies, web beacons, pixel tags, server logs, and other similar technologies are used to gather this information. If you visit other websites or applications that utilize cookies used by our service providers and/or advertising suppliers, we may get aggregated and/or anonymized T echnical Data or Usage Data about you (as defined below)
(c) Third parties or publicly accessible sources. We will obtain personal information about you from the following third parties:
(i) Analytics providers such as Facebook, Google Analytics, and ad networks
(ii) From service professionals;
(iii) From other customers who supply us with information about you, such as customer referrals;
(iv) From publicly accessible sources and other third-party data suppliers; and
(v) From our connected businesses.
4. HOW DO WE USE PERSONAL DATA?
(a) We utilize personal information for any legal reason. Most typically, we will use personal data about you when we require it to execute or deliver the Services, allow you to utilize the Professional Services, or comply with a legal obligation, which includes, but is not limited to, the following:
(i) to validate your identification, register you as a user, and set up your user account on the Platform; and
(ii) to deliver the Services.
(iii) for the provision of Professional Services, including sending you information and updates regarding the Professional Services you have bought;
(iv) to monitor trends and tailor your experience;
(v) to enhance the performance of our Services and Platform; and
(vi) for customer support.
(vii) to reply to your inquiries and provide help;
(viii) to monitor transactions and process payments;
(ix) to send you periodic notifications to manage our connection with you, such as notifying you of changes to the Services, sending you information and updates about the Services you have used, and receiving infrequent corporate news and updates about us or the Services;
(x) to promote and market the Services to you;
(xi) to fulfill legal responsibilities
(xii) to administer and protect our business and the Services, including troubleshooting data analysis, system testing, and internal operations;
(xiii) to improve our business and delivery models;
(xiv) to perform our obligations arising from the arrangement we are about to enter or have entered with you;
(xv) to enforce our T erms to respond to court orders, establish or exercise legal rights, and bring or defend
(xvi) ourselves against legal claims; and
(xvii) With your permission or as otherwise stated at the time the information is gathered
(b) We may use and distribute de-identified or aggregated information for any legitimate Purpose.
5. COOKIES, DIGITAL ADVERTISING, AND ANALYTICS
(a) Cookies.
Cookies are tiny files that a website or its service provider transmits to your device's hard drive through your web browser (if you allow it), allowing the website's or service provider's systems to identify your browser and gather and retain certain information. We use cookies for business purposes such as distinguishing you from other Platform users, understanding and saving your preferences for future visits, tracking advertisements, and compiling aggregate data about site traffic and site interaction so that we can provide you with a seamless user experience. We may work with third-party service providers who utilize cookies to help us better understand our site users. These service providers are not authorized to use the information obtained on our behalf for any purpose other than to assist us in conducting and improving our company. Moreover, you may encounter third-party cookies or other similar devices on some sites of the Platform. We have no control on third-party biscuit Usage.
Your browser may include options to restrict or erase cookies; but, if you use these tools, our Services and/or Platform may not perform properly.
(b) Digital Advertising.
We may cooperate with ad networks and other ad serving providers ("Advertising Providers") to display advertising on non-affiliated platforms for us and others. Some of those advertisements may be customized, which means they are meant to be relevant to you based on information Advertising Providers gather about your use of the Site and other sites or applications over time, including information about browser and device interactions. Interest-based advertising is a term for this form of advertising. It is important to note that opting out will not prevent advertising from appearing in your browser or apps. That might make the advertisements you view less relevant to your interests. Analytics is a trademark. We may also collaborate with third parties to gather non-advertising data about your usage of the Site and other sites or applications over time. Google Analytics and other third-party services are used to enhance the performance of the Services and Platform, as well as for analytics and marketing. Further information on how Google Analytics gathers and utilizes data when you use our services and/or Platform may be found here. T o opt out of Google Analytics, go to tools.google.com/dlpage/gaoptout or www.google.com/policies/privacy/partners.
6. DISCLOSURES OFPERSONAL DATA
(a) We may share personal information with third parties, such as those listed below:
(i) Service professionals in order for them to perform Professional Services to you;
(ii) Our associates
(ii) Business partners and service providers that provide services for or on our behalf. This includes companies that host and administer our Platform, offer marketing support, and help us run our company, handle payments and transactions, transfer content, and deliver our Services to you.
(iv) Analytics and advertising service providers:
(v) Personal data may be transferred as part of an existing or potential business transition or transaction, such as a merger, acquisition by another organization, or sale of all or a portion of our assets.
(vi) In response to a subpoena, court order, governmental enquiry, or other legal process, or to safeguard our or third parties' rights, or to protect the safety or security of any person or Institution;
(vii) With your permission or as otherwise specified during data collection or sharing
7. YOUR CHOICES IN RELATION TO PERSONAL DATA
(a) Personal Data Access and Update. It is critical that the personal information we have on file for you is correct and up to date. When you use our Services, we endeavor to provide you access to and remedy inaccuracies or deficiencies in data, subject to any legal obligations. If your personal information changes throughout your partnership with us, please update it or contact us for help.
(b) Refusing marketing and promotional communications. When we send you marketing and promotional information, such as through email or, if you have provided approval, via SMS or text message, we offer you the option to opt out of receiving such communications. You understand and agree that it may take up to ten (10) business days for us to process your email marketing opt-out request. Please keep in mind that even if you choose not to receive emails from us, we may still send you communications concerning your user account or any Services you have requested or received from us.
8. TRANSFERS OF PERSONAL DATA
(a) We adhere to relevant legislation regarding the storage and transmission of personal data. The information and personal data you give to us as part of your usage of the Services may be transmitted to and kept in countries other than the one in which you reside. This may occur if any of our servers are sometimes situated in a country other than the one in which you are based, or if one of our suppliers, partners, or service providers is located in a country other than the one in which you are based.
(b) By providing information and personal data to us, you agree that we will transmit, shop, and handle such information and data in the way mentioned above.
9. DATA SECURITY
(a) On our Platform, we apply suitable security measures and privacy-protective features such as encryption, password protection, call masking, and physical security measures meant to safeguard personal data from unauthorized access and disclosure, in accordance with relevant Legislation.
(b) However, no method of information security is completely secure. While we use safeguards to protect personal data, we cannot guarantee that they will be effective or sufficient. Moreover, please be aware that internet data transfer is not always secure, and we cannot guarantee that the information you communicate via the Services or Platform is or will be safe.
(c) If you choose a password to access certain parts of the Services or Professional Services, you are responsible for keeping this password secret and confidential. We will not be liable for any unauthorized use of your information, lost, stolen, or compromised passwords, or any activity on your user account as a result of such unauthorized use or disclosure of yourpassword. If your password has been compromised in any way, you must notify us immediately so that we can initiate a password change.
10. DATA RETENTION
(a) We store and maintain personal data for as long as required to achieve our stated purpose(s), including for a reasonable time beyond the termination of your account on the Platform or access to the Services in order to comply with our legal rights and responsibilities.
(b) In certain cases, we may de-identify or aggregate personal data (such that it can no longer be linked to you) for research or statistical purposes, in which case we may use this information indefinitely without additional notification to you.
11. USER-GENERATED CONTENT
We welcome you to upload material on our Platform, such as comments, feedback, images, or any other information you want to make accessible on our Platform. Please be in mind that such material may be accessible to Platform visitors and may become public.
12. UPDATES TO THIS POLICY
(a) This Policy may be updated from time to time. If we alter this Policy, we will post the updated version on the Platform and/or tell you through other methods, such as email. T o the extent allowed by applicable law, you agree to modifications to this Policy by using our Platform after such notification.
(b) We urge you to consult this Policy on a regular basis for the most up-to-date information on our privacy policies.
13. CONTACT US
If you have any concerns regarding this Policy, how we manage or handle personal data, or anything else, please contact us at [email protected]with your questions, criticism, and comments.