Partner Privacy Policy
Welcome to the privacy statement for No.1 Service, owned by Europe Asia Empire Company Limited ("Policy or "Privacy Policy" )
Technologies No. 1 Service and its subsidiaries (collectively, "No. 1 Service," "we," or "us") ") provide mobile apps or web-based solutions to link clients looking for certain services with service partners that deliver these services, such as home services , ride hailing and restaurant table reservations. In connection with your access, use, or interaction with our website, located at https://www.no1serviceapp.com/, or our mobile application, "No.1 Service" (collectively, "Platform"*), or with the goods or services Europe Asia Empire Company Limited provides you on or through the Platform, we collect, use, process, and disclose personal data as described in this Policy (collectively, the "Services"). The services provided to you by service partners on or via the Platform are referred to as in this policy as "specialized services
We at No. 1 Service are dedicated to safeguarding personal information and upholding your right to privacy. We gather and otherwise handle some data about you in order to provide you access to the Services or the Professional Services. The processing and use of your personal data is described in this Policy. Please be aware that, unless otherwise specified in this Policy, all capitalized words are to be construed in accordance with our Terms & Conditions, which are accessible at https://www.no1serviceapp.com/terms ("Terms"). Please read the Terms and this Policy together. You certify that you have read and comprehended this Policy and the processing procedures outlined in this Policy by using the Platform or Services.
1. BACKGROUND AND KEY INFORMATION
(a). This Policy's applicability:
Individual end users who use the Platform and/or Services, utilize them in any other way, or pay for professional services are covered by this policy. In order to prevent any confusion, references to "You* are an end user of the Platform who has come across this Policy.
(b) Third-Party_ Services:
Links to third-party websites, plug-ins, services, and apps may be included on the Platform "Services from Third Parties*). By selecting those links or activating those connections, you can give third parties permission to gather, distribute, or otherwise use information about you. These Third-Party Services are not under our control or endorsement, and we accept no liability for how they handle personal data or adhere to privacy laws. We advise you to read the privacy policies of such third parties before you leave the Platform or use Third-Party Links or Third-Party Services through the Platform.
2. PERSONAL INFORMATION WE COLLECT
We gather many kinds of personal information about you. To name a few, but not all of them:
Contact information such your postal or home addresses, where you are located, email addresses, and phone numbers Identity and profile information, including your name, username, or other unique identifiers, pictures, and gender.
Marketing and communications information, including your address, email address, information from service requests, offers, and wants; comments, pictures, and discussions posted on our blog and in chat boxes; responses to user surveys and polls; and communication preferences, as well as information about how you prefer to be contacted. When you contact with support personnel via the Platform Technical Data, which includes your IP address, browser type, internet service partner, specifics of your operating system, access time, page views, and device ID, we also collect your chat and call logs. device type, domain name, how often you access our website and use the Platform, clicks, date and time stamps, device metadata, location information, and other technology on the devices that you use to access the website, the Services, and the Platform Transaction Data, such as specifics of the Services or Professional Services you have used, a small portion of your credit or debit card details for tracking transactions that are permitted by law Usage Data, which includes facts about your usage of the Services and Professional Services, as well as information about your activity on the Platform, past bookings, user interests, how much time is spent there, and other user journey information on the mobile application
De-identified or aggregated data, such as statistical or demographic data, are also something we gather, utilize, and share. De-identified or aggregated data may be created from personal data, but it is not personal data since it cannot be used to identify you directly or indirectly. However, we regard the combined data as personal data that shall be processed in accordance with this Policy if we combine or link such data with personal data such that it may either directly or indirectly identify you.
What happens if I don't provide you my personal information?
When you refuse to provide personal information when requested by us in order for us to provide the Services, respond to your communications, or carry out our obligations under a contract (such as the Terms), we may not be able to do so. For instance, we might be unable to provide the Services to you.
3. HOW DO WE COLLECT PERSONAL DATA?
We use a variety of techniques to gather personal information from and about you, including
Direct Communications. When you engage with us, you provide us personal information. This includes any private information you provide when you:
Create and/or update your account or profile with us; utilize our services or engage in other activities related to the services; participate in promotions, user polls, or online surveys; ask for marketing or other communications to be sent to you; report a problem with the platform and/ or our services; provide feedback to us or a service professional; or get in touch with us.
Technology or encounters that are automated. For instance, we shall automatically gather the Technical Data and Usage Data as stated above each time you visit the site or use the Services. Cookies, web beacons, pixel tags, server logs, and other similar technologies are used by us to gather this data. If you visit other websites or applications that utilize cookies used by our service partners and/or advertising suppliers, we may additionally obtain aggregated and/or anonymized Technical Data or Usage Data about you (as defined below). outsiders or publicly accessible sources. You will provide us with the following types of personal information:
Service partners, other customers who contribute information about you to us, such as via customer referrals, publicly accessible sources and other third-party data suppliers, ourconnected organizations, and analytics partners like Facebook, Google Analytics, and advertising networks.
4. HOW DO WE USE PERSONAL DATA?
We utilize personal information for any legitimate reason. To verify your identity, register you as a user, and create your user account with us on the Platform; to perform or provide the Services; to enable you to use the Professional Services; or where we must comply with a legal obligation. This includes, without limitation, for the following purposes: to send you information about the Professional Services, among other things.
for customer service to address your inquiries and support requirements; to log transactions and handle payments; to enhance the performance of our Services and Platform:
to market and advertise the Services to you; to meet our legal obligations; to manage our relationship with you, including sending you periodic notifications about changes to the Services, information and updates regarding the Services you have used, and receiving sporadic company news and updates regarding us or the Services; to administer and protect our business and the Services, including troubleshooting, data analysis, system testing, and When information is obtained with your permission or as otherwise stated at the time
(b) We are free to utilize and disseminate material that has been aggregated or de-identified for any legitimate purpose.
5. ANALYTICS, COOKIES, AND DIGITAL ADVERTISING
Cookies. Cookies are little text files that websites and their service partners download via your web browser to the hard disc of your device (if you allow them to do so). Cookies let websites and their service partners' systems identify your browser and collect and store certain information. In order to provide you with a seamless user experience, we use cookies for business purposes such as helping us distinguish you from other Platform users, understanding and remembering your preferences for subsequent visits, keeping track of advertisements, and compiling aggregate data about site traffic and site interaction. We could work with outside service partners who utilize cookies to help us better understand the people who visit our website. The information gathered on our behalf may only be used by these service partners to support and enhance our business operations. In addition, there's a chance that third-party cookies or other similar tools may appear on certain Platform sites. We have no control over how third parties utilize cookies.
The functionality of our Services and/or Platform may be affected if you use your browser's built-in mechanisms for deleting or limiting cookie use.
Internet marketing. We could collaborate with ad networks and other ad serving companies ("Advertising Partners") to place advertisements on platforms that are not linked with us. Some of those advertisements may be customized, which means they are made to be relevant to you based on data that advertising service partners gather over time about how you use the site and other websites or applications, including details about your use of various browsers and devices. Interest-based advertising is the name given to this kind of marketing. To find out more about this kind of advertising and how to opt out of it on websites run by firms taking part in the DAA self-regulatory scheme, go to the DAA Web choices tool at www.aboutads.info. Your opt-out choices made using the DAA Web options tool may need to be renewed if you erase your cookies, switch to a different browser, or use a different mobile device. Remember that choosing to opt out won't prevent advertisements from appearing in your browser or other programmes, but it can make them less relevant to your interests.
Analytics. We could also collaborate with other parties that track information about how you use the Site over time together with other websites and applications for non-advertising reasons. To enhance the functionality of the Services Platform and for analytics and marketing reasons, we employ Google Analytics and other third-party services. Visit www.google.com/policies/privacy/partners for additional information on how Google Analytics collects and uses data when you use our Services and/or Platform, and tools.google.com/dlpage/gaoptout to disable Google Analytics.
6. DISCLOSURES OF PERSONAL DATA
(a) We may disclose personal information with the following third parties, among others:
Our partners, affiliates, and service partners who provide services for us or on our behalf. Service professionals to enable them to offer you with professional services. This includes companies who host and run our platform, help with marketing, support our business operations, handle payments and transactions, transfer content, and provide you our services; In the event that we go through a real or anticipated business transition or transaction, including a merger, acquisition by another company, or sale of all or a part of our assets, personal data may be among the transferred assets; Analytics service partners and advertising suppliers;
as required by law, in response to a subpoena, court order, government investigation, or other legal process, to defend our rights or the rights of third parties, or to defend the safety or security of any person or entity; and When data is collected or shared, with your permission or as otherwise disclosed
7. YOUR SELECTIONS REGARDING PERSONAL DATA
Personal data access and updating. It is crucial that the personal information we have about you is correct and up to date. When you use our services, we make every effort to provide you access to and control over any inaccurate or incomplete data, subject to any applicable legal constraints. If your personal information changes while you are a customer of ours, kindly update it or get in touch with us for help.
Choosing not to receive marketing and promotional communications. You have the option to opt out of receiving marketing and promotional material from us when we send it to you by email or, with your permission, SMS or text message. You are aware of this and agree that it can take us up to 10 (ten) business days to implement your request to be removed from our email marketing list. Please be aware that we may continue send you emails about your user account or any Services you have requested or received from Us even if you choose to opt out.
8. TRANSFERS OF PERSONAL DATA
When it comes to the storage and transfer of personal data, we abide by all relevant laws. The information and personal data you provide us in connection with your use of the Services may be sent to and kept outside of the nation in where you are situated. This could occur if one of our suppliers, partners, or service partners is situated somewhere other than where you are based, or if one of our servers is sometimes located somewhere other than where you are based.
By providing us with information and personal data, you agree that it will be transmitted, kept, and processed in the ways mentioned above.
9. DATA SECURITY
On our Platform, we put in place the necessary security safeguards and privacy-protecting features, such as call masking, password protection, encryption, and physical security measures, to safeguard personal information against unauthorized access and disclosure and to adhere to legal requirements.
However, no technique of data protection is 100 percent secure. Even while we take precautions to secure personal information, we cannot guarantee that these will be adequate or effective. Additionally, you should be aware that the transfer of data over the internet is not always safe. As a result, we cannot guarantee that the data you submit via the Services or Platform will be secure.
You are in charge of maintaining the secrecy and confidentiality of any password you choose to access certain areas of the Services or Professional Services. Any illegal access to your data, passwords that are lost, stolen, or otherwise compromised, or actions taken on your user account as a result of such unauthorized access or disclosure are not our responsibility. You must let us know right away if your password has been hacked in any way so that we can start the process of changing it.
10. DATA RETAINING
We keep personal data for as long as is required to achieve our stated goals, including for a reasonable time after your use of the Platform or Services has discontinued in order to uphold our legal rights and duties.
For research or statistical reasons, there are times when we may de-identify or aggregate personal data (making it impossible to link it back to you); in such cases, we may use this data indefinitely without additional notification to you.
11. USER-GENERATED CONTENT
We welcome you to share anything on our platform, including any comments, suggestions, photos, or other materials you'd want to make publicly accessible. Please be aware that such material could be accessible to users of our Platform and might end up in the public domain.
12. UPDATES TO THIS POLICY
We may sometimes amend this Policy. If we update this Policy, we'll post the updated version on the Platform and/or let you know through another channel, like email. You agree to modifications to this Policy to the extent allowed by applicable law by using our Platform after such notification.
For the most up-to-date details on our privacy practices, we recommend you to revisit our Policy on a regular basis.
13. CONTACT US
Contact us with your inquiries, suggestions, and comments at [email protected] if you have any issues regarding our Policy, how we manage personal data, or anything else.